Job Details

DHS Mid-Level Network Engineer with Data Center Experience (Washington, DC Area, Northern VA)

Position Summary

Softek International, on behalf of the DHS Homeland Security Enterprise Network (HSEN) Engineering Support Services Contract, is seeking a Network Engineer (with prior data center experience) to support ongoing WAN engineering and operations, to include on-site data center activities at the DHS facility based in Ashburn, VA. This candidate should be able to support a variety of network technologies to include, but not limited to, Cisco routing/switching, F5 GTM/LTM load-balancing, Palo Alto firewalls, Cisco SD-WAN powered by Viptela. The ideal candidate will be able to support solution designs and implementations, technology refresh projects, cloud integration and migration projects, and tier 3 and 4 level incident management troubleshooting.

Duties / Responsibilities

• Provide on-site data center support at the DHS Ashburn facility on an as-needed basis, to include cable management, racking, consoling into devices for troubleshooting, etc.
• Develop WAN network solutions to meet requirements, while complying with the DHS network architecture and design standards.
• Perform “as is” analyzes of existing network technologies, make recommendations of changes as needed to optimize performance and improve network performance.
• Produce DHS systems engineering project artifacts such as requirements, design documents, diagrams, and other required documentation.
• Responsible for troubleshooting network incidents, providing root cause analysis and documenting information in ticketing system (ServiceNow) and knowledge repositories (MS SharePoint).
• Willing to work nights for network Change Request (CR) implementations and be a part of the on-call rotation for any network incidents that may be escalated from the Network Operations Security Center (NOSC) for nights, weekends, and holidays.
• Establish effective working relationships with industry vendors to ensure alignment of current and future set requirements.

Minimum Qualifications / Requirements

• At least 3 years of experience working in a data center environment. Must have demonstrated experience working performing level one support (e.g., cabling, racking, consoling into devices for troubleshooting, etc.)
• At least 4 years of experience with Cisco technologies to include (routing and switching) and firewall technology (e.g., ISR, ASR, CSR, ASA, Nexus, TACACS/ISE)
• Demonstrated experience using SD-WAN technologies, specifically Cisco SD-WAN powered by Vipleta.
• Strong knowledge of routing protocols (e.g., BGP, EIGRP, OSPF) and network protocols (e.g., TCP/IP, GRE, IPSEC, and VRF)
• 3+ years working in a WAN environment, strong experience in incident and operations management.
• Strong knowledge of IT security topics to networks and applications with solutions to mitigate those issues.
• Experience creating/writing design documentation, diagrams and other project artifact deliverables.
• Must be resourceful in learning a very complex and dynamically changing network.
• Must be able to work independently in fast paced, dynamic environment.
• Must live in close proximity to the Ashburn, VA data center facility to support both planned and unplanned activities.
• Must be able to lift at least 50 pounds (i.e., support to data center physical devices)

Education

BA / BS (relevant field); relevant IT experience may be a substitute for education.

Certifications Required

N/A

Certifications Desired

Palo Alto Networks Certified Network Security Engineer / Administrator, F5

Experience with Microsoft Office Applications (e.g., Word, Excel, PowerPoint, MS Teams)

Experience with creating network diagrams in MS Visio