Job Details

Client Manager, Business Insurance

  2025-08-15     Marsh McLennan     Roanoke,VA  
Description:

Client Manager, Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC)

As our Client Manager on the Business Insurance team, you will be responsible for assisting our clients with service and risk management needs and managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. You'll serve as the client contact to answer questions, resolve billing issues, make policy changes, responding to clients in a timely and professional manner.

We'd love to meet you if your professional track record includes these skills:

  • High school diploma or equivalent required
  • Minimum 3 years' experience in Business Insurance
  • Property & Casualty license (or ability to obtain in 90 days of employment)
  • Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

  • Associates or Bachelors degree preferred
  • Experience using Sagitta, EPIC, CSR24, ImageRight and Microsoft Word and Excel
  • Prior experience working with Trucking clients a plus!
  • Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work - 3 days in office
  • Charitable contribution match programs
  • Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.


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