Job Details

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

Overview

We are looking for individuals with great attention to detail to join our kitchen team as a Steward Supervisor. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel's kitchen areas. This role truly is part of the "Heart of the House" and provides key services for culinary and food service teams so they can provide great service to our guests. We have an AM & PM Supervisor shift open. The 8 am - 4 pm ( hours could vary base on business needs.) The PM shift will be from 4:00 pm - 12:00 am / 5pm - 1 am (hours could vary depending on business needs) This is a working Supervisor position, you will be working side by side with the employees and motivating , training, leading and inspiring.

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further than The Hotel Roanoke and Conference Center!

KEY RESPONSIBILITIES

The primary responsibilities for the Stewarding Supervisor include but are not limited to:

• Oversee and supervise the day-to-day operation of the Stewarding Department.
• Consistently monitor performance levels, promoting a cohesive teamwork environment, mentoring, and delegating effectively. Build a better, more efficient, and passionate team through your own passion and skill. Coach to increase productivity through your own work ethic and habits.
• Assist in all aspects of stewarding department.
• Be involved in day-to-day discipline.
• Inspect all equipment for proper maintenance and report deficiencies to Engineering.
• Attend meetings when necessary.
• Responsible for the sanitation of all storage areas and equipment. Maintain Ecosure standards per inspections and training manual. Be responsible for and maintain a high level of cleanliness of uniform and hygiene standards. Practice safety standards and report any unsafe conditions to the Executive Chef / Stewarding Manager
• Making sure all requisitions are accurate and completed on time for both the FOH and BOH
• Follow posted schedule, be aware of teammates schedule - communicate tardiness and call outs to executive chef.
• Help guide the team throughout the day-to-day operations.
• Monitoring how and where things are put away. Proper maintenance of cast iron and wooden boards
• If something needs to be fixed - email engineering and send email out to culinary and stewarding chefs, leads, supervisors.
• Monitor loading dock dumpster, notify purchaser and Executive Chef when needed to be picked up.
• Be responsible for and maintain a high level of cleanliness, sanitation, and organization at all times.
• Proper use of personnel protection equipment
• Oversee the counting of BIG 4
• Chemical Ordering with Purchaser
• Maintain inventory of kitchen towels in office
• Follow departments cleaning, opening, and closing checklists etc. Daily, Weekly and Monthly cleaning projects
• Aware and knowledgeable of SDS Book
• Making sure the floor is being cleaned according to SOP.
• Making sure dish machine is maintained according to SOP.
• Ice Machine Maintenance and tracking

Qualifications

QUALIFICATIONS

In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:

• Ability to effectively lead and work cohesively as part of a team.
• Must be able to lift 50lbs + on a regular and continuous basis.
• Must possess basic computational ability.
• Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
• Must be able to work a flexible schedule, including weekends and holidays.
• Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
• Superior time management and task prioritization.
• Ability to handle multiple and changing priorities in professional manner.
• Ability to communicate effectively in the English language both verbally and in writing.