Job Details

Manifest Solutions is currently seeking a Project Outreach Specialist for a position in Roanoke, VA. This position supports the primary field customer relations and communications resource for public interaction and outreach on Transmission projects.

• Responsible for assisting in identifying, developing, and coordinating delivery of overall outreach strategies to support the goals, philosophies, policies, initiatives, and day-to-day activities of Transmission and its affiliates, including joint ventures.
• Key member of project siting team who interfaces with or supports interaction with external audiences, including individual customers and local officials.
• Requirements include excellent written and public speaking skills, excellent interpersonal skills, and strong business knowledge.
• Able to meet with affected or potentially affected customers to surface issues, solve problems, and bring local knowledge and insight to the siting process.
• Work directly with affected or potentially affected landowners to gain beneficial project routing information and resolve issues before and during the transmission line routing process.
• Support efforts to work with external affairs teams and educate the public (landowners, thought leaders, elected officials) about proposed transmission projects.
  
• Assist and support of customer outreach strategies that improve two-way communications and line routing success.
  
• Provide field support to transmission siting, line engineering, right of way, and project management team to ensure projects are executed on time.
  
• Provide support to Outreach Specialist and work closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects. Coordinate deployment of resources accordingly.

Requirements

• Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.
• At minimum, one year experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.
• Ability to handle multiple projects and assignments is critical.
• May require extended hours to accomplish assigned tasks to meet requirements and schedules.
• Some overnight travel to facilities and projects (field work) is required periodically.
• 25 to 30 % of travel time associated with this position.
• Ability to hike one mile – 10 % of the time.