Job Details

Job Description
About the Role:

Tivolisworld LLC is seeking a skilled IT Specialist to manage and maintain our technology infrastructure. This role is critical to ensuring secure, efficient, and uninterrupted access to systems and networks across all teams. You'll support both day-to-day tech operations and long-term infrastructure planning, helping keep our environment stable and secure as we scale.

Key Responsibilities:

• Manage and monitor internal IT infrastructure, including servers, networks, firewalls, and endpoints.
• Implement and maintain cybersecurity measures, including antivirus, backups, and access controls.
• Perform routine system updates, software patching, and hardware maintenance.
• Troubleshoot hardware/software/network issues for internal users.
• Maintain documentation for systems, licenses, and IT policies.
• Set up and manage user accounts, permissions, and devices.
• Support procurement and deployment of hardware/software resources.
• Ensure data integrity and disaster recovery readiness.

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 2+ years of experience in IT support, system administration, or network management.
• Strong knowledge of Windows, macOS, and basic Linux environments.
• Experience with Microsoft 365, Google Workspace, and cloud platforms.
• Familiarity with firewalls, VPNs, antivirus, and endpoint security tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication and documentation skills.

• Experience with virtualization tools (e.g., VMware, Hyper-V).
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Specialist.
• Familiarity with remote support tools (e.g., TeamViewer, RDP, AnyDesk).

• 401(k)
• Health insurance
• Paid time off