Job Details

Mission Contribution: The Hospitality Specialist is customer-focused and plays a key role in shaping a positive experience for all who visit Melrose Plaza. This position supports the mission of Melrose Plaza by delivering exceptional service, creating a welcoming environment, and serving as a knowledgeable and professional point of contact for guests and community members. Summary: The Hospitality Specialist is results-driven and responsible for providing outstanding customer service and guest relations at Melrose Plaza. This role greets and assists visitors, offers accurate information and directions, supports the coordination of event spaces, and ensures a professional and seamless experience for all guests. The Hospitality Specialist represents Melrose Plaza with warmth, professionalism, and attention to detail. Essential Functions: Greet and welcome all Melrose Plaza visitors in a friendly and professional manner to create a positive first impression and provide general information...Hospitality, Specialist, Hospital, Customer Service, Support, Operations, Retail, Healthcare