Job Details

Massanutten Resort

Job Summary

Join us on team Recreation at Massanutten Resort. Real Escapes and Woodstone Recreation include an indoor-outdoor pool, arcade, escape rooms, virtual reality arcade and a weight room as well as outdoor basketball and tennis courts. This position's responsibilities include supervising staff, leading programs, making monetary deposits, and conflict mediation. We are looking for dynamic, customer service-oriented employees who want to put a smile on the face of all our guests at Massanutten Resort. We offer flexible schedules as well as a strong team-oriented work atmosphere.

Required

Must be 18 years or older

Current CPR certification (we will train)

Preferred

Previous supervisory experience

Cash handling experience

Knowledge of resort operations and procedures

Typical Schedule

Days:

Varies, includes weekend and holiday shifts

Hours:

Rotating: day and evening shifts

Core Responsibilities

• Supervise Woodstone Recreation and Real Escapes operations and staff and upholding company standards
• Troubleshoot issues with escape room and activity registrations
• Lead the Archery program
• Monitor staff to ensure effective task completion of departmental goals and assignments
• Conflict mediation with guests and employees
• Uphold sanitization requirements for equipment
• Ensure that all accounting and end of the day paperwork is completed correctly
• Other duties as assigned by management