Job Details

Innovairre Communications - WE HELP PEOPLE WHO HELP PEOPLE
We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.

Job Summary

The Quality Control Specialist is responsible for ensuring that products, processes, and services meet established quality standards. This role involves conducting inspections, tests, and audits, analyzing data, identifying defects or areas for improvement, and implementing corrective actions. The Quality Control Specialist collaborates with various departments to maintain and improve quality standards throughout the production process.

Essential Duties and Responsibilities:

• Conducts thorough inspections and tests on products, components, and materials at various stages of production to ensure they meet specifications and quality requirements.
  
• Collects and analyzes data from inspections, tests, and audits to identify trends, patterns, and potential issues.
  
• Identifies and document any defects, non-conformances, or deviations from quality standards.
  
• Implements corrective and preventive actions to address identified quality issues and prevent recurrence.
  
• Contributes to the continuous improvement of quality processes and procedures by identifying and implementing enhancements.
  
• Collaborates with other departments, such as production, engineering, and customer service, to ensure that quality standards are met and maintained throughout the organization.
  
• Maintains accurate records of inspections, tests, audits, and corrective actions taken.
  
• Provides training and guidance to employees on quality standards, procedures, and best practices.
  
• Performs additional responsibilities as required to ensure the team's success.
  

Education/Experience:

• Bachelor's degree in quality management, applied engineering, technology systems, or a related field preferred or equivalent combination of education and experience.
  
• 2+ years of experience in quality control or a related role.
  
• Direct Mail experience a plus.
  
• Familiarity with quality management systems and standards such as ISO 9001:2015 is a plus.
  
• Experience with statistical process control and data analysis tools.
  

Knowledge, Skills, and Abilities (KSAs):

• Strong analytical and problem-solving skills to identify root causes and implement effective solutions.
  
• Excellent attention to detail and ability to maintain accuracy in a fast-paced environment.
  
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
  
• Proficiency in Microsoft Office Suite and other relevant software applications.
  
• Familiarity with quality control tools and methodologies.
  
• Commitment to continuous improvement and maintaining high quality standards.
  

Innovairre is an equal opportunity employer.

Innovairre recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law.

At Innovairre, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity and Inclusion is more than a commitment at Innovairre-it is in everything that we do.