Job Details

The Automotive Service Dispatcher is experienced and results-focused, responsible for dispatching work to technicians and maintaining daily schedules for all technicians.

Description:
Distribute shop work as efficiently as possible in accordance with dealership policy
Assign work to the correct technician level
Ensure that technicians follow warranty policy and procedure guidelines
Administer safety and housekeeping policies and procedures
Review hard copies turned in by technicians to ensure that assigned work has been completed properly
Ensure technicians complete the multi-point vehicle inspection forms
Maintain a record of carryover vehicles
Coordinate parts requirements with the Parts Department
Spot-check repairs to assure quality and timely completion
Ensure that all repair orders are accounted for and properly documented
Assists in all other areas of the Service Department
Achieves the production objectives set by management
Maintains high ethical standards in all actions