Job Details

The Medical Assistant 2 provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor's office. This role is primarily focused on front desk receptionist responsibilities, with clinical support provided on an as-needed basis. The schedule is Monday, Thursday, and Friday, with additional days as needed.

Medical Assistant 2 Essential Functions/Responsibilities (other duties may be assigned):

• Greet patients, answer incoming calls, and assist with questions
• Schedule appointments and manage provider calendars
• Register new patients and update demographics and insurance information
• Verify eligibility, referrals, and authorizations
• Collect payments (copays, balances, coinsurance, OTC items)
• Prepare end-of-day reports, deposit slips, and upload required documents
• Review billing claims/denials and gather needed information
• Maintain accurate patient records through scanning, faxing, and data entry
• Room patients and document vitals, history, and medications
• Assist with basic procedures (injections, nail care, wart treatments, P&A, minor surgeries)
• Apply DME, padding, and strappings; dispense equipment
• Perform X-rays and prepare lab specimens
• Sterilize instruments and restock exam rooms
• Assist with post-op care and follow-up tasks

Medical Assistant 2 Required Skills and Experience:

• High School Diploma or GED
• MA program completion or 2+ years of clinical experience
• Knowledge of medical terminology, basic procedures, and EMR systems
• Familiarity with insurance verification and CPT/ICD-10 codes
• Strong communication, customer service, and multitasking skills
• Detail-oriented, organized, and able to work in a fast-paced environment
• Proficient in Microsoft 365
• Understanding of HIPAA and confidentiality

Medical Assistant 2 Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments

Medical Assistant 2 Benefits Offered:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

#USFAS

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.