Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $55K per year / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Point of Rental Software, you will: Provide exceptional customer service and technical support to clients via phone, email, and chat; Troubleshoot and resolve basic software issues reported by clients; Document and track customer interactions and resolutions in our system; Escalate complex issues to the appropriate department; Update and maintain knowledge base articles for internal and external use; Participate in ongoing training and development to stay informed about product updates and enhancements; Collaborate with team members to ensure customer satisfaction and resolution of issues...Hiring Immediately >>